The Effects of Service Providers' Conversation Types on Customers' Satisfaction in Conversation with Service Providers at Service Encounter
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چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Korean Management Science Review
سال: 2014
ISSN: 1225-1100
DOI: 10.7737/kmsr.2014.31.3.041